Tag Archives: Inside BSI

Who’s Talking?

I’m trying to understand the diminishing communication that is going on these days. I don’t mean the quantity of communication opportunities, but the reduction in ‘real’ communication. I see e-mails go unanswered and those promised phone calls never occur, all … Continue reading

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Introducing rED Cap Share Station

Following close on the heels of our newest tool for ePRO, BSI is excited to introduce the new ‘Share Station’ functionality to our rED Cap System.  While BSI already has ‘Secure-Link’ that allows transfer of confidential information like protocols, data … Continue reading

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Opportunity

The St. Petersburg, Florida police department recently posted that 83% of recent auto thefts were due to the keys being left in the ignition. Curious – why would people leave their keys in the car and practically ask someone to … Continue reading

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Adaptable Crocodile

After watching a Sir David Attenborough special on the crocodile this weekend my interest was piqued when he noted that generally, the crocodilian reptile has remained unchanged for 70 million years the reason – adaptability. Apparently no other species has … Continue reading

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Does your Service Provider Have Emotional Intelligence?

I recently read an article in the Tampa Bay Business Journal where the CEO of Florida Hospital, Tampa was discussing the importance of customer satisfaction, and how doctors are becoming more ‘emotionally intelligent’. Wikipedia defines Emotional Intelligence (EI) as: “The … Continue reading

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