Tag Archives: Leadership


The St. Petersburg, Florida police department recently posted that 83% of recent auto thefts were due to the keys being left in the ignition. Curious – why would people leave their keys in the car and practically ask someone to … Continue reading

Posted in Clinical, Clinical Monitoring, CRA, EDC, Inside BSI Blog, Monitoring, rEDCap | Tagged , , , , , , , ,

Does your Service Provider Have Emotional Intelligence?

I recently read an article in the Tampa Bay Business Journal where the CEO of Florida Hospital, Tampa was discussing the importance of customer satisfaction, and how doctors are becoming more ‘emotionally intelligent’. Wikipedia defines Emotional Intelligence (EI) as: “The … Continue reading

Posted in Inside BSI Blog | Tagged , , , , , ,